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Accepted IDs for newcomers for trade-in and purchase a phone

Hi, My husband and I have recently moved to the US. I have recently gotten my social security card. Is it an acceptable ID that I can present for trade-in and buying a new phone from AT&T? Thank you

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43

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bought phone off ebay but can't unlock use due to past due balance

i bought a cheap little htc first off ebay but I can't unlock it due to a past due balance. Tf do I do

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43

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Family safety monitoring

Is there an ATT-provided app to monitor our family for safety and ensure that our kids are not on their phones when we are asleep already? Thanks

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43

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How do I keep my old phone number when switching phones

I've been using an old LG Escape2 for years. It's finally time to switch to a newer phone. I want to get a slightly used Google Pixel 6. The one I'm looking at is locked. When I get the Pixel, how do I unlock it? And, secondly, how do I keep the same phone number as before? Thanks

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See text messages

Look at text messages on a phone that’s on my account

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att international day pass

very terrible service. Nathan ( Supervisor) in service denied to listen to and was not supportive at all. Terrible service. ATT charged me $100 for International service and there was hardly any service overseas. Hope ATT improves service and refund my money.

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42

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Changed number a week ago factory reset no network

Hello I changed my number. Then when I checked the about phone and it still had the old number. So I factory reset the phone hoping that it would fix this. Now, the phone says that it cannot connect to network.. I cannot make any calls of any kind and I am having to use wifi to perform tasks. How d

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42

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Can we get a discount?

I was told that we could get a discount if we are AARP members? Does that discount apply to prepaid customers also?

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42

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Cancel service for incapacitated hospice patient using POA

I have Power Of Attorney for a person who is in incapacitated and has been moved to an in-patient hospice facility. An ATT bill is being drafted via her debit card each month.  I am trying to determine how to cancel these ATT services as she is no longer using them.  I do not know her ATT

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40

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Can I remove my cell phone from the blacklist?

I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.

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40

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Samsung galaxy s22 ultra screen lock

How can I remove a pattern screen lock on a Samsung galaxy s22 ultra without a factory reset

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39

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II Want to find out what stations do I get with the ACP PLAN

Internet

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Opt Out of CPNI

Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020' It really gives a feel that ATT intentionally

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oem unlock

hi. i did buy a pixel 6 pro. how can i unlock bootloader? oem unlock option appears grayed out. hoy can i know is my device is pay off

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Do I need a new SIM card to get 5G service?

I got my wife a new iPhone 12. Put in the SIM card from her iPhone 11 and it only gets LTE service.  While my iPhone 12 is getting 5G.  Do I need to get a new SIM card so she can get 5G?

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Does unlocking a AT&T S22 Ultra remove the AT&T Google messages

Hello , so I have a AT&T branded S22 Ultra and was wondering if I pay it off and get it unlocked , does the Google messages App become the unlocked version or with it still be the ATT version . Example, when I go to Google messages and go into the chat features , it says that RCS is provided by

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I was hospitalized for 2 months and my phone wasn’t used and was dead. Can I recover texts that came while I was sick?

Looking for texts sent while phone battery was dead

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UNABLE TO UNLOCK PAID OFF DEVICE

​ ​ ​ Good morning, ​ ​ ​ ​ ​ ​ I’m reaching out because Im still having trouble getting my devices unlocked. ​ ​ ​ ​ ​ ​ ​ ​ I moved most of my lines to Tmobile to take advantage of their reimbursement program, I learned that the phones needed to be paid off first and unlocked. ​ ​ ​ ​ ​

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What is data transfer on monthly bill?

I have numerous line items labeled "data transfer". What is this? On my sons bill "data" is labeled "data" and he is a teenager on the phone much more than I am.  Is there a difference?

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My phone will not take my new password on my phone

I needed to update my password for security reasons. Now I can not get my sbcglobal.net email to recognize my new password.  Please assist if you can.  Also, when I updated my profile (I did this on my computer), the profile asks for a recovery phone number but it has to be an AT&T ph

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