I returned my phone on 11/26/2023. I received an email 2/2023 stating AT&T didn’t receive my phone. I called AT&T support and provided my tracking number, they stated the phone was picked up by their agent. I reviewed my bill today and was charged for the phone. I call AT&T today inquiri

How can I report this potential infrastructure issue? San Francisco Bay Area. I run an IPv6 test suite at test-ipv6.com and it finds the following error. Does anyone else have it? I'm hoping if we can show multiple people having it maybe we can get it addressed. iPhone X, iOS 16.3.1

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

What happens now that I’ve sent my trade in with the return label instead of the trade in kit that came after I returned the trade in??

When a call is blocked I can get into the program to view and verify it should have been from the notification. I can scroll all around the free program. But after I exit, I can not get access. When I click on the app icon, it takes me to a pay or free request. There is a continue button but it does

Att prepaid affordable connectivity customer with autopay. I added funds to my account two days in advance of the due date. Never had a problem before. Now my phone is disconnected even though it shows, Due now: 0.00 dollars. Any help would be appreciated.

I put a question on her earlier but have yet to receive a reply. My Visual Voicemail stopped working and getting various errors but the latest is "mailbox has been locked (after too many bad login tries)".  I have cleared the apps cache as was mentioned in previous.  Anyone have any ideas

Hello I upgraded my service in October and had been requesting the return postage for months. In December I received a package from Pitney Bowes the had payment required before I could receive it .  I returned because I wasn’t told it was from AT&T and it was return package.  In Janua

I shared my frustration yesterday. Someone else comments on my post and they get a response and I get ignored. That adds to my frustration! I’m asking for help. I’ve tried the online chat, the 800 number and reached back out to my store. I’ve been waiting for a week on my store. Today, I finally re

We still are not receiving verification texts on our phones. This applies to multiple companies on 3 phones on our account. The only place I have received a text verification code is from AT&T.  I can not receive these texts from my bank, my credit cards and various other on-line entities.

I can’t get the identity protection to take my phone email address or anything. I have remove the app downloaded the app tried it twice.

There has been a mobile service outage that started on the 13th and has affected both my personal and work mobile. I can't make calls because if I do happen to have a signal it either won't go through or it drops after a few minutes.  Pretty hard to join virtual meetings and make business call

My computer was hacked, my network was hacked, my house was repeatedly broken into, my phone was hacked. I lost all my accounts, had to get new debit cards 3 times, tried upgrading my Note 8 to a Fold3, but the Fold3 is corrupt now, too. I've tried resetting my phone. Samsung reset my phone when I h

The txt.att.net service has been failing with error 450 4.2.0: service temporarily unavailable. ​For the past 10+ days we are having issues with sending emails to text using *@txt.att.net. In this time period 95% of the messages sent to *@txt.att.net have failed with the following reasons before

Apparently my straighttalk phone number is on the Straighttalk AT&T - so it's impossible to port to AT&T. Can anyone confirm that this information is correct? The rep @ AT&T recommended that I go to Verizon for a month and then come back to AT&T. lol. No.  There has to be ano

Network tab in Google Chrome dev tools displays an HTTP 500 status code response on the page when selecting a line/device to upgrade. Pasting the technical details below with my phone number redacted. Anyone familiar?  All attempts at technical support through phone/chat/email have been unf

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Is there a website for accessing [email scrubbed]

ATT claiming my returned phone never made it to their warehouse. Sure.  How is it possible that this can happen to so many people??   Based on what I have read, and the amount of people affected, this has to be a SCAM!!!  Shame on you AT&T.  As a loyal customer for 20+