
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Good day sir, maam. Can you please unlock my phone. I am 3 month in go phone already. I want to be unlock because I will go home soon in the philippines please consider me for 6 months exemption for valid unlock thank you and more power
Questions
•
More AT&T PREPAID Discussions
I have a LG Phoenix 3 att. When I try to unlock it its says its not even an att phone. I bought it straight from the art store straight up so how can it not be an att phone? And why will it not unlock?
Questions
•
Android
Accepted Solution
Official Solution
Closed
SIR I HAVE PURCHASED AN IPHONE 11 PRO FROM A PERSON WITH COMPLETE ACCESSORIES AND BOX AND I DIDN'T KNOW THAT IT HAD A CARRIER LOCK/ NETWORK PROVIDER LOCK SO NOW I WANT TO UNLOCK MY PHONE FOR OTHER CARRIERS THAT ARE WORKING IN MY COUNTRY. AND I HAVE REQUESTED MANY TIMES ON AT&T WEBSITE FRO UNLOCK
Questions
•
Apple
Добрый вечер! Я отправляю запрос на разблокировку iphone, но пишет что такого iphone нет в базе данных.Что же мне делать?
Questions
•
Other Phones & Devices
Hi, I bought an iPhone from eBay that's locked to AT&T, but when unlocking the device, I find out that it has an outstanding balance.What should I do and the seller refuses to let me return it as I have exceeded their return policy.
Questions
•
Apple
Hi, I bought a cell phone that had service with AT & T thinking that it would work with AT & T Mexico. and I already realized that I have to unlock it. When I enter the page I get the error: it seems that the device you want to unlock is active in another account at & t.I no longer have the way to c
Questions
•
Other Phones & Devices
I bought iPhoneX at AT&T store and after 2 months it had a system malfunction. I called apple and they replaced that phone with a new phone. Now, after 6 months I called AT&T to unlock my phone and they are saying that I haven't used the service for 6 months so I have to wait to get it unlocked. But
Questions
•
Apple
Accepted Solution
Official Solution
Dear I am from dubai and I have phone which is locked by AT&T so can you help me please
Questions
•
Account Features
Hi I recently received an unlock code for my Samsung galaxy note 5 I powered off the device inserted non AT&T SIM powered it back on after entering the unlock code I received unlock successful the "phone is not allowed mm#6 message please help me
Questions
•
Samsung
I bought a locked iPhone at auction, I did not know about this, how can I find out the amount of debt to pay it, I don’t have a phone number, just have imei
Questions
•
Plans & Features
I bought a Alcatel one touch 960c and I need an unlock code can anyone help and. Thank you so much
Questions
•
Android
Would I be able to cancel one unlock device request and submit a new one for the same device?
Questions
•
Apple
Hi, if I were to unlock my phone, will I still be able to use my current AT&T call and text and data services during the time before I switch over to a new company?Is there any risk in unlocking your phone and leaving it unlocked for some time?
Questions
•
Samsung
I came back to my country, so I tried to use a different usim. But I couldn't do it, because my phone was locked. So I requested to At&T to unlock my phone. But they rejected it. I want to know the reason.
Questions
•
Device Features
HI.I have nokia lumia 1520, at&t and I want unlock this phone."Enter the unlock code provided (8 or 20 digits) and press Enter."How can I unlock andwhere can I found that unlock code?
Questions
•
Android
Hello. My name is Dmitry ***** . I live in Russia. I bought a flea market Pabfone x mini T00S.IMEI ***** The phone is locked AT & T. I requested an unblocking of https://www.att.com/deviceunlock. Query *****. I received the unlock code *****. all actions according to the instructions. But the code d
Questions
•
Other Phones & Devices
We can't unlock your device today. Hi JONI,You've tried to unlock this device too many times. Wait 30 days and then submit new reqvest.
Questions
•
Apple
How can I find out if my phone is locked or unlocked?
Questions
•
Phones, Tablets & Devices