Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (245)

Relevance
unlock request

I submitted unlock request with Req ID NUL110461403577 and was approved. However the email with the code has some gibberish variable name instead of the unlock code: The email looks like below: (see bolded and underlined) ---------------------------------------------------- Device IMEI n

Questions

 • Other Phones & Devices

147

5

0

Unlock

We can't unlock your device today.  Hi JONI,You've tried to unlock this device too many times. Wait 30 days and then submit new reqvest.

Questions

 • Apple

163

2

0

0

unlock

ATT are the worst! I'm switching over to Verizon! My phone has been paid off since December 6th 2017 and they are refuse to unlock my phone. They keep saying my phone is unpaid when it clearly is. Spoke with 10 different representatives, they are all either clueless and have no idea what they are do

Questions

 • Phone & Device Upgrades

353

2

0

0

Carrier unlock

I got Carrier unlock code from At&t but my phone is still not getting unlocked. Please help. It doesn't prompt unlock code using other sim card or and doesn't even unlock using ##7820#

Questions

 • Other Phones & Devices

87

1

0

unlock

Hi, I bought a cell phone that had service with AT & T thinking that it would work with AT & T Mexico. and I already realized that I have to unlock it. When I enter the page I get the error: it seems that the device you want to unlock is active in another account at & t.I no longer have the way to c

Questions

 • Other Phones & Devices

924

1

0

0

Unlock

Please do I need a Att number to unlocked my phone thank you

Questions

 • Apple

126

1

0

0

UNLOCK

I bought iPhoneX at AT&T store and after 2 months it had a system malfunction. I called apple and they replaced that phone with a new phone. Now, after 6 months I called AT&T to unlock my phone and they are saying that I haven't used the service for 6 months so I have to wait to get it unlocked. But

Questions

 • Apple

129

1

0

0

Unlock

I am trying to put a straighttalk sim in my lg rebel 3. I need the sim network unlock pin can you help with this

Questions

 • Phones, Tablets & Devices

192

1

0

0

Unlock

I got a phone from my aunt, I'm in Thailand, my aunt bought a phone in Sanjoe. I sent a request to unlock it to AT&T from 7/5/2020, then after 48h on 9/5/2020 I received an email :"We're doing a bit more research on your eligibility.Device IMEI number: (Edited as per community guidelines)Request num

Questions

 • Apple

55

2

Unlock Bellsouth.net

I have attempted to call the at&t number a few times to get this correct, So far no luck. I take care of my grandmother and at some point she locked her account, with the code CARE CODE: 203.2 [FL001]. We attempted to go in and reset the password but the security questions she cant remember. I w

Questions

 • AT&T Internet Security

22

1

0

Unlock

I bought an iphone 7+ from a person online and turns out they still owe money on their account and i dont have at&t as my carrier so i needed it unlocked. i went to the website to unlock it and i cant do it because the previous owner never paid it off completely, please help. The IMEI and everything

Questions

 • Apple

126

1

0

0

Have unlock code, device unlock app wont let me unlock phone.

I requested an unlock for a phone i was gifted by a freind. I received my unlock code via my email. Now im trying to figure out where to input the code. Tried using another sim card, at&t sim card, and tried device unlock app. Nothing has worked, what should i do now???

Questions

 • More AT&T PREPAID Discussions

47

1

0

Unlock

I am wanting to unlock the carrier for my Huawei ascend XT2. I'm not sure how though

Questions

 • Plans & Features

216

1

0

0

Unlock

1st tkx @Dawnajoy =none of the links provided by chat would not work I/e https://www.att.com/devices lock/? = I was told via att chat this iPhone 11 had no balance is why I bought it from eBay =now with your MOST helpful link Divice Unlock Portal =I reads looks like you haven’t paid off your device

Questions

 • Apple

46

2

0

unlock

Two days ago. I tried to unlock my device.  But I have not test received email to conform my request

Questions

 • Apple

166

1

0

0

Unlock

Why att doesn't help costomer's unlocking divice that is already paid???? Is that a way to force customer to stay with them? I requested 4 months ago it keeps saying I have to be a customer for another month...

Questions

 • Phones, Tablets & Devices

317

5

0

0

Unlock

i request unlock but i icant recieve e mail frm at&t  into my gmail account.my request was pending untel now please help.

Questions

 • More AT&T PREPAID Discussions

199

2

0

0

Accepted Solution

Official Solution

Unlock

Why is it so difficult to get someone on the phone that has a half a brain?   I have been waiting hours for two supervisors to call me back.  Was told they would call right back.  Trying to figure out why I can't get my husband's phone unlocked.  Store sold him a Gophone 6 months ago.  We gave a reg

Questions

 • Wireless Account

129

11

0

0

Unlock phone

I can’t unlock my phone now I’m in Colombia I pay for unlock the phone but att don’t let me do it I buy the phone on February and there’s ayas I have to expende 60 days to unlock it but now I’m in Colombia I need the phone there in att tell me they don’t work on unlock phone and I’m trying to do it

Questions

 • Apple

57

1

0

Accepted Solution

Unlock Device HELP

I need to unlock my device and I already done the unlock portal And read the eligible requirements for the unlock to go thru and yes I met all the eligible requirements to Unlock it and it is not working I got the email ✉️ bk to me saying click to confirm unlock request so I did that and it said it

Questions

 • Phones, Tablets & Devices

257

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.