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ATT device unlock says it's unlocked but SIM indicator says locked

Would appreciate your help, ATT Device unlock indicates "device already unlocked" but iPhone settings (SIM is still locked by ATT). Apple indicates they have never received an unlock request so ATT may have sent the wrong IMEI.   Please advice. Thank you

Questions

40

4

0

Unlock

I am trying to unlock my boyfriends old iPhone that has already been fully paid for and AT&T denied my request because the IMEI number provided does not match a device that is currently on the AT&T network. Help please.

Questions

208

2

0

0

Unlock

How can I find out if my phone can be unlocked

Questions

302

2

0

0

Unlock

I've been trying to get my phone unlocked since January 1,2017. Have not gotten it done yet. Submitted another request yesterday but have not received email. Status page is saying it's have technical difficulties try later. What can I do

Questions

70

2

0

0

UNLOCK

Can you check why I did not receive a response request after two days[edited for privacy – please do not post personal information]

Questions

94

1

0

0

Unlock

Please help me am going crazy I forgot my password to reset my Kyocera duraXE phone am trying to sell it . It's in excellent condition. Please help I saw something about a puk code. I need help!!!

Questions

238

3

0

0

UNLOCK

HELLO, I HAVE PURCHASED A CELL PHONE TO A USER OF ITS SERVICES, BUT I WANT TO CHANGE ANOTHER NET, BUT I NEED THE CODE OF RELEASE, HOW CAN I GET IT?

Questions

129

1

0

0

Unlocking a prepaid phone - blocked from unlock portal

Unlocking my Galaxy A32 5G has been an ongoing tragedy, so I hope someone can finally help me with this. I bought the phone from AT&T and it was active for ~2 years as a prepaid. Now I've left the US and find that I cannot use any other network because the device is network locked. The unlock p

Questions

96

3

0

Locked device, AT&T says it's unlocked but it's not

Hi everyone! I bought a used phone on eBay. When I put my SIM card from another carrier, it says it can't be used as the device is locked by AT&T. I made an unlock request via the online AT&T form and got an email that it's approved, the email says the following, however, the text from step

Questions

42

1

0

Unlock

Where will my request number come to on my go phone that has not been activated yet? I am not an AT&T customer

Questions

221

1

0

0

unlock devices

i need unlock iphone.i update sofware iphone but is lock carient.i need unlock.i have sent mail but 6 day not reply.please contact [email scrubbed].

Questions

57

7

0

Unlock the network lock

hi sir i want to unlock my i phone,i bought my iphone from eba y, so i don;t have account with the at tcan you connect me to the TechnicalSupportthank hi sir iwant to unloc k my iphone,i bought my iphone fro m ebay so i don;t have account with theatt IwantunlockmyiPhone14proMax

Questions

34

1

0

IPHONE BLOCKED - ATT refuse to unlock

Hello, I have a ATT phone that is locked. My work has given it to me but now I have come back to canada due to CORONA. I have sumited for unlocking but ATT has refused. There must be an error because I see no resone why this phone cannot be unlcoked. In canada it is illegale to refuse a device unloc

Questions

49

3

0

UNLOCK

I upgraded from a Samsung Galaxy S5 to an S7 active and sent my old phone to my son but forgot to factory reset the old phone. He has been unable to access the phone because his crazy mother cannot remember the passcode, I always used the fingerprint. How do I get this phone to open for him?

Questions

135

1

0

0

Unlocked phone not Unlocked

I had brought an “unlocked” Samsung galaxy 54a phone from an AT&T kiosk. We went though all the paper work and called AT&T to verify the phone’s purchase & double checked that the phone would come unlocked. Now the phone is in Jamaica and I put in my Jamaican Digicel sims card and the ph

Questions

27

1

0

Unlock

I tried to unlock my phone through the unlock portal and got an error message.

Questions

41

6

0

Unlock carrier lock

I've been trying to unlock the phone with the AT&T website and it tells me it can't because it's reported stolen or lost. This cell phone it's an iPhone 11 was a gift from my aunt and she was paying a monthly plan with AT&T. Unfortunately she passed away so I don't know what happens when

Questions

22

1

0

Unlock

So I’ve submitted my unlock at first it wasn’t unlocking due to being connected to a account still then I got that resolved now it’s telling me it failed due to to many unlock request submitted I just want to be able to use my device the way it was intended and paid for !

Questions

30

1

0

unlocking a device

I've already tried the unluck at att and they denied my request. What info they need then to unlock this old device? I bought in 2017 s Samsung J7, only have the box but it seems none of my requests they accept, they denied a different phone ASUS. If helps, I'm no longer a customer.

Questions

39

1

0

Unlock permanently blocked phones

Dear AT&T Team, I am in the unfortunate situation of accidentally bricking a new LG VELVET phone bought from ebay. I entered the wrong network PIN 10 times (I confused this PIN with the one for my Telekom SIM card). Unfortunately, I can't meet the requirements for the standard AT&T unloc

Questions

267

6

0

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