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1 Message

Mon, May 6, 2019 12:39 AM


I have been trying to request a unlock code for my phone through at&t via email and I get a email stating that I have not confirm my request when I already have. I resubmitted multiple request and 24hrs later I get the same email stating I did not confirm my request. Can you guys help me with this problem please.


Brand User

Community Support


127.3K Messages

a year ago

Good morning @Antonio15

Thanks for posting. We can help with your device unlock request. It would be best to continue in private so we are sending a personal message (PM). Please reply to the PM from ATTCares located in your Forums inbox to get started. Thank you!

Kenneth, AT&T Community Specialist

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