Skip to main content
AT&T Community Forums

New Member


1 Message

Wed, Oct 14, 2020 5:39 AM

Will ATT Sim card work with Galaxy A20?

I just bought a Galaxy A20, but its a tracfone device but I have my sim with att service and I don't want to switch companies. What do i do?


Accepted Solution

Official Solution

Brand User

Community Support


140.5K Messages

a month ago

Allow us to assist, @Lavergnetg!


It's possible to use your Galaxy A20 Tracfone phone with AT&T. However, it must meet specific qualifications:

  • Make sure your AT&T SIM card is compatible with the device.
  • Verify the phone is unlocked from the current carrier's network. You will want to consult the carrier's website for eligibility and instructions for unlock.

After confirming the information above follow these steps:

  1. Turn your device off.
  2. Remove the old SIM card.
  3. Insert the new one.
  4. Turn your device on.

Find out how to transfer your info to a new device.


If you have AT&T PREPAID take these actions before turning off your device:

  1. Go to AT&T PREPAID.
  2. Select My Device and then Update Device. Don't know your IMEI for this step?
    Enter *#06# on your phone's keypad to get it.
  3. Enter the SIM card number and then select Continue.

Hope this info helps.


Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question