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rbenn674's profile

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13 Messages

Thu, Dec 15, 2016 5:06 PM

Wifi calling is bugged on Note 4

Wifi calling is bugged on Note 4.

 

Have talked to 5 tech supports with no solution:

1. Verfied network settings in phone are correct.

2. Tried multiple wifi connections and multiple 4G lte areas.

3. Emptied Cache in phone.

4. Reset phone.

5. Started phone in safe mode and tried.

Last resort is do a Full factory reset and try but I do not want to do this on my phone as I have 25 gigs of data and it is time consuming.

 

Issue:

Trying to do "getting started" on Wifi calling.

Shows wifi calling logo and I hit "continue".

Gets to agreement page and I hit "continue"

Says: " Oops! That wasnt supposed to happen. Give us a minute we'll get it fixed so you can try again. (EDS0060) Retry"

 

Everything works flawlessly on phone for 2.5 years I've owned it. Tech support says "it's the phones fault" but I do not believe this is entirely true. Every function and multiple other wifi calling software works perfect. There is obvious issue with setup software and it has a bug preventing my phone from regestering. Please fix this bug. 

 

 

 

 

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13 Messages

6 y مضت

I already said I do not want to go through with a reaet. Nothing is wrong with my phone? Fix the bugged application please and don't make me do workarounds to avoid this.
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