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New Member

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5 Messages

Tue, Feb 18, 2020 6:01 AM

Where can I download the AT&T SM-J737A firmware for Android 9.0?

Does AT&T development have an SFTP server (Public Facing) that consumers can get a copy of the firmware from? Level 1 AT&T tech support wouldn't know about this. I am an experienced engineerz and have a special use case I need the firmware for. Customers who buy the hardware should also have rights to the software running on the device, and be able to get to it when absolutely needed for a legitimate issue.

Can anyone at AT&T please provide the hyperlink or IP address I need to connect to with my FTP software to retrieve the binary. Since I can't find it on Google, I am only assuming networking has put a nofollow file on the server so Google won't index it.

Thx

Responses

New Member

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5 Messages

a month ago

engineer not engineerz. Darn autocorrect on mobile keyboard.
Constructive

Employee

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7.4K Messages

cell phone software isnt open source so you dont have the right to its programming same as microsoft or apple. since your speaking mostly about the firmware allowing an engineer access to the binary code to rework the entire opperting system thats not going to happen, there is no FTP site for you to get it and if there were it wouldnt be with at&t it would be with android developers. as far as they are concerened there is no legitimate reason for you to have access to the (Edited per community guidelines) programming.

(edited)

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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5 Messages

So, if I understand you correctly. I buy a copy of microsoft windows, and although I "paid money" for the use of the software, I have no rights to a copy of the software itself? I guess that is why i can always go right to the microsoft site and download it when I want to scrap and rebuild my operating system on demand.

I would expect the same rights by buying a samsung device, which has an AT&T binary file (Android) installed as the OS. Interesting.
GLIMMERMAN76

ACE - Expert

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19.1K Messages

a month ago

ATT does not do downloadable files the only way is OTA and even then you have to be a ATT customer connected to a ATT tower to get the download to even start over wifi.

Thats a cheap phone so it does not have the ROM communities support like say a s9 or s10.

There are places to get the firmware but they can't be discussed on here as ATT forum rules don't allow it.

And yes you are licence a copy of the phone software on the device BUT it also states you can't reverse engineer the software. ATT is very protective of their IP which in this case I have no idea why. Its just phone software.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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7.4K Messages

@GLIMMERMAN76 my guess is they dont want the proprietary bloatware, boot logo etc removed

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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5 Messages

LOL @ GLIMMERMAN76. You are probably right about the bloatware.

As far as me try to reverse enginner the AT&T version of the Samsung base Android 9.0 firmware. I have no interest in doing so. I am simply trying to fix my 12 year olds phone. AT&T has a copy of the firmware somewhere. I just need to locate where that is so I can manually download it, load it up on a USB stick, mount it, boot into android recovery and flash the darn thing. Long story as to why, but it didn't result from mods. The problem originated from a generic Google account that I can't remember off hand and FRP problems because of that. If I can flash the same firmware, I will be able to overwrite the binary that is currently on the device keeping me from logging in with a fresh Google account anew
GLIMMERMAN76

ACE - Expert

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19.1K Messages

@mustangint1 and you just gave a perfect example of why the software should not be made available for download your trying to go around the FRP which I get its your device BUT its still FRP.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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7.4K Messages

@mustangint1 were all customers here this isnt at&t

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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5 Messages

@Constructive, thanks for the heads up. I would have thought AT&T dev would have been monitoring, but I guess thats way too much to ask of AT&T.

@GLIMMERMAN76. Opinions Sir, opinions. Good try tho
GLIMMERMAN76

ACE - Expert

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19.1K Messages

Its an opinion some lawmaker is going to make a law that states the software for a phone can't be posted because of that OR they need to store the FRP info in a different way like apple does.

You can find used j7 phones out in the wild for less than 40 bucks. Just saying.

The other thing to do is look for the android 8 files the phone shipped with then do the OTA updates from there. google Samsung j737a rom and you will find what you are looking for.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
GLIMMERMAN76

ACE - Expert

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19.1K Messages

@Constructive I can remove that stuff with out flashing the phone. Its just some ADB commands to remove bloatware and even the boot splash.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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