For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
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spoom2
Expert
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19.3K Messages
2 years ago
Not a home phone issue, moving to the wireless forum.
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W1nn3r
New Member
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2 Messages
2 years ago
Ok No problem
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ATTHelp
Community Support
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231.4K Messages
2 years ago
Hello @W1nn3r,
Thank you for reaching out to us.
Unfortunately, we don't have access to an MCK code for your cell phone, so we're unable to provide you with that information.
We do however, have device unlock codes that are used to complete the unlock process for your cell phone and begin using the device on a different wireless carrier's network.
We also have access to PUK codes that are used to unlock your AT&T SIM card, if it was locked after three wrong PIN entries.
We recommend reaching out to your current wireless carrier, or samsung support again for further clarification and assistance.
Hope this helps!
Sean, AT&T Community Specialist
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