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Contributor

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1 Message

Mon, Mar 11, 2019 4:10 AM

Voicemail Transcription Galaxy S10 Plus (AT&T)

I recently moved from iPhone 6S (AT&T) to Galaxy S10 Plus (AT&T); the phone has a Visual Voicemail app, but no setting for transcription of messages.  The ATT help page refers to an "AT&T Visual Voicemail" app, but when I try to download, it tells me "No eligible devices for app install."

 

Can we expect compatibility soon, given how new the new phone model is, or has AT&T chosen not to interface this feature with the Galaxy line?

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GLIMMERMAN76

ACE - Expert

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19.5K Messages

a year ago

Nope the app won't work unless download it from somewhere else.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

a year ago

What do you mean by

Nope the app won't work unless download it from somewhere else?

 

GLIMMERMAN76

ACE - Expert

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19.5K Messages

a year ago


@Caliberger wrote:

What do you mean by

Nope the app won't work unless download it from somewhere else?

 


Mean the ATT VVM app is not allow to be loaded from the play store.  So you have to sideload it from another source.  

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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5 Messages

a year ago

Thank you for the quick reply

Do you know if it will transcribe voicemails to text?