Skip to main content
AT&T Community Forums
R

New Member

 • 

1 Message

Wed, Oct 21, 2020 2:18 PM

Voice mail message

Why is it that when someone calls my wife's cell number and it goes to voice mail after the english message a Russian message follows?

Responses

Brand User
ATTHelp

Community Support

 • 

140.3K Messages

a month ago

Hello @rickap07.

 

We'd be happy to help with your voicemail announcement concerns.

 

Are you able to reset the prompt language in settings?

  1. Press and hold the 1 key to dial your VM.
  2. Press 4 to change your personal options.
  3. Press 8 to change answering language.
  4. Press 1 to establish or change the first language.
  5. Press 2 to have prompts play in English.

Please let us know how this helps.

 

Vincent, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question