USPS said I couldn't buy insure pre paid package containing trade in phone but ATT suggests it- anyone insure their trade in package?
I followed ATT instructions and packed up my old phone with materials they gave me and went to USPS but then usps said I couldn't insure package even though ATT in their instructions suggested it. Postal worker said I could pay to send package and add insurance, but you can't add anything to a prepaid package. I asked her how much it would cost and then she scanned address and said that the address wasn't in system so I couldn't pay for it after al unless I got a different address. I let her just send it without the insurance but it made me nervous. Not sure if this is an ATT problem (telling customers to do something impossible) or I just got a postal worker who didn't know how to add the insurance. Anyone add insurance as suggested in flyer sent with packing materials?