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What is happening with 3G?
J

New Member

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3 Messages

Fri, Jan 29, 2021 1:03 AM

using PIN with Galaxy J337A

When the phone was new I set up a PIN for unlocking the screen, but it's frustrating because if I look away for a few seconds I have to enter the PIN again.  Is there a way to change it so I have additional time before the PIN is required again?  Or could I completely disable the PIN requirement?  Thanks.

ATTHelp

Community Support

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179.8K Messages

1 y ago

Hi @jqtillson,

 

Thank you for reaching out. We'd love to take a closer look into this for you.

 

For your device lock screen duration, we suggest you go to your device

Settings > Lock Screen > Secure lock settingsLock automatically and select the duration you want the screen to be active before it automatically locks down.

 

Let us know if this worked for you.

 

Doyin, AT&T Community Specialist.

New Member

 • 

3 Messages

1 y ago

Thank you! Your reward for being so prompt and helpful is another question, which I'll post separately.

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