New Member
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1 Message
Unrecognized imei number
My phone is unlocked and i need to activate the service but it isnt recognizing the imei
New Member
•
1 Message
My phone is unlocked and i need to activate the service but it isnt recognizing the imei
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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110.7K Messages
8 months ago
Is the phone and AT&t phone ?
If you have if you have purchased or brought a phone from outside of AT&t, you need to check its IMEI to make sure it's compatible.
https://www.att.com/buy/byod/identify?devicetype=phone
If the response entering your IMEI is that the phone is not
compatible, you can't use it on AT&t
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