Contributor
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1 Message
Unlocking
I have an unlocking code for a device that I had to turn in for an insurance replacement. How do I get the unlocking code for my new device?
Contributor
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1 Message
I have an unlocking code for a device that I had to turn in for an insurance replacement. How do I get the unlocking code for my new device?
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @Kshante805,
I am sorry you are having this issue with your insurance replacement device unlock. I am elated to provide further assistance on this!
I completely understand how important it is to have your device unlocked. Please send me a private message @ATTCares containing any relevant account information and I will be happy to check into this for you.
Have a super rest of your day!
Donna, AT&T Community Specialist
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samuelkalu
Contributor
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2 Messages
3 years ago
How do I cancel an order and resend it again? Because it has been in process for over 6 months now.
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ATTHelp
Community Support
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231.3K Messages
3 years ago
Hi @samuelkalu,
We appreciate you reaching out. We definitely want to take a closer look at why your order has been this delayed.
To better assist, we recommend you create your own post so we can offer a one-on-one assistance to you.
We hope to hear back from you soon.
Doyin, AT&T Community Specialist.
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