The Samsung Galaxy S23
Kshante805's profile

Contributor

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1 Message

Tuesday, January 9th, 2018 5:57 AM

Unlocking

I have an unlocking code for a device that I had to turn in for an insurance replacement.  How do I get the unlocking code for my new device?

ATTHelp

Community Support

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207.6K Messages

5 years ago

Hello @Kshante805,


I am sorry you are having this issue with your insurance replacement device unlock. I am elated to provide further assistance on this!


I completely understand how important it is to have your device unlocked. Please send me a private message @ATTCares containing any relevant account information and I will be happy to check into this for you.


Have a super rest of your day!


Donna, AT&T Community Specialist

Contributor

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2 Messages

2 years ago

How do I cancel an order and resend it again? Because it has been in process for over 6 months now.

ATTHelp

Community Support

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207.6K Messages

2 years ago

Hi @samuelkalu,

 

We appreciate you reaching out. We definitely want to take a closer look at why your order has been this delayed.

 

To better assist, we recommend you create your own post so we can offer a one-on-one assistance to you. 

 

We hope to hear back from you soon.

 

Doyin, AT&T Community Specialist.

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