Unlocking Devices from ATT Network
I was recently gifted 2x Samsung S10e devices, but they are network locked.
I tried unlocking them via the ATT device unlock portal, but it is denied due to this reason:
"Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and select 'no' to the "Are you an AT&T Wireless Customer question".
I selected 'no' from the start, but it is still denied.
Can anyone help me here?