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Thu, Oct 22, 2020 8:08 PM

Unlocking a Samsung Galaxy A6

Hello,

I wanted to unlock my Samsung Galaxy A6. I also got an unlock code, but none of the instructions on how to do it work. Does anyone know how to do that for the specific phone?

Thank you! xx

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ATTHelp

Community Support

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140.5K Messages

a month ago

Let's look into that device unlock for you, @RosPas!

 

We'd like a little more information about your experience:

  • What happens when you try to unlock your device? Are you receiving an error message as a result?

Make sure you're following the instructions as presented here. Also, it's possible to view device instructions for approved unlock requests, you can also:

  1. Visit Check Your Unlock Status.
  2. Enter the IMEI number. To find the device IMEI, dial *#06# or choose Settings > About.
  3. Enter the Request number. This is in the confirmation email you received when you submitted your device unlock request.

Let us know how this worked for you.

 

Lar, AT&T Community Specialist

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