Was it replaced through warranty or insurance? If yes, call or chat with AT&T and correct the IMEI, then request unlock. You may have to call AT&T and speak with Advanced tech support.
If you are stuck still after dealing with tech support file an FCC complaint online and someone will contact you from AT&T
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Responses
lizdance40
ACE - Sage
•
84.3K Messages
1 y ago
You may have to call AT&T and speak with Advanced tech support.
If you are stuck still after dealing with tech support file an FCC complaint online and someone will contact you from AT&T
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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