I bought and paid for my Notebook 10+ from ATT and then had to change providers since ATT doesn't work in my work place, there is no reception inside the building. (big metal box building). So I am planning on switching to another provider but my phone won't unlock.. I have gone through the steps outlined, and have spent almost 7 full hours on line on hold waiting on someone to answer, then tell me they can't help. they then transfer me to another department. but still no luck getting my phone unlocked, It will be 2 weeks this Thursday April 2, and still no phone because ATT can't unlock the phone.
Can someone contact me and help me get this resolved.