Contributor
•
2 Messages
Unlock Note 4
I am trying to open an unlock request for my Note4, which is not under contract. But I am getting an error -
Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)
Pls help me
Thanks
Prajeesh
[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
105.5K Messages
8 years ago
This can also happen with replacement phones.
Please review unlock requirements in the unlock portal.
https://www.att.com/esupport/article.jsp?sid=KB414532&cv=820
*****PLEASE DO NOT post any personal, private or identifying information. *****
This is a customer to customer forum. We can't guarantee an employee will see your post.
We will do our best to help you.
Please provide enough details of your problem so that we aren't asking you dumb question, or worse, giving you dumb answers.
If we are able to help, please mark the solution so your question is marked SOLVED, it may help other users. Thank you! 📱
0
0
mm06905
Contributor
•
3 Messages
8 years ago
I have the same issue, I get
0
0
braves6776
Contributor
•
3 Messages
8 years ago
I had the same issue because I was trying to unlock it immediately after purchasing the phone outright. If this is the case, you need to wait at least 14 days to put in the request through the website. At least, that is what happened in my case.
0
0
mm06905
Contributor
•
3 Messages
8 years ago
Thank you for your response as well,
0
0