New Member
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Unlock network due to new sim on AT&T locked phone
Phone purchased from AT&T. Setup using Tracfone account with AT&T SIM card. Now Tracfone is owned by Version. Tracfone sent new Version sim to use with phone however, phone shows “Network Locked”. Unable calls except emergency calls. How do I unlock “network” on this AT&T phone with Version sim without AT&T unlock request(or how do i receive AT&T unlock request?)
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Former Employee
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32.9K Messages
2 years ago
UNLOCK REQUIREMENTS
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sandblaster
ACE - Expert
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64.7K Messages
2 years ago
The phone may be locked to ATT since tracfone used to use ATT’s network but ATT’s system may show it locked to tracfone. If you put in an unlock request and you get the response the phone is active on another account, you will either need to get tracfone to unlock or get them to disassociate that imei from any account.
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