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Tutor

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2 Messages

Sat, May 18, 2019 2:35 AM

Unable to receive message from 1 person

I am able to send text to my mom but I can't receive them anymore. Very annoying, she is not blocked the number is correct! I need this fixed. She has android just like I do. It was all of a sudden issue. Can anyone help?

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Accepted Solution

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Tutor

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2 Messages

a year ago

I fixed it, had to delete the entire contact then it worked. Not sure why but it worked. Thanks everyone 

pgrey

ACE - Master

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3.4K Messages

a year ago

@willingham3 I'd try:

1. "force shutdown" of the messaging app

2. clear the app-cache of the same (messaging) app

3. reboot your device

 

Restart the messaging app, and test, I bet it works fine.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

8 months ago

My husband and I had tried the delete contact on both of our phones; but it still continued to show "message failed" when I tried to text him. When I had him do this option (he was the one who stopped getting my texts) it worked like a dream. Thanks for the assist. This had been going on for a week.

Contributor

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1 Message

8 months ago

When you deleted the contact, did you delete all the previous message you received? Also, did any of the old messages come through? 

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