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J

New Member

 • 

2 Messages

Mon, Oct 26, 2020 10:24 AM

Unable to block a text

Hey, I've been receiving what appear to be robotexts from an unwanted site. However, it is not just me it is about 19 other people. We've all done STOP, quit it, deleting, etc. from this site and it appears sites related to it.

I'm unable to block it.

Any suggestions.

Responses

Constructive

Employee

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15.8K Messages

a month ago

When you respond your confirming it’s a valid number and they will continue best to no respond ignore and they will move along. It certainly has nothing to do with this site 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

2 Messages

a month ago

I appreciate the response. I understand, however, the others are responding. I delete them. However, what I am asking is,

"I cannot block the source generating text. Is there a way to stop that."

Constructive

Employee

 • 

15.8K Messages

a month ago

There is no way to block them they are spoofing numbers with a computer and they change often 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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