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Sun, Oct 18, 2020 5:16 PM

trade in program remove carrier service

i have the at&t trade in program information and it says to remove Carrier service from your device. How do I do this? The device is a at&t Samsung galaxy s9.



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140.2K Messages

a month ago

Hi @Merbella


Thank you for reaching out to us. This simply means that if you have non-AT&T service on the device, make sure that that's been discontinued before you do the trade-in. Since this is an AT&T device, there's nothing to worry about. Please let us know if you have any further questions.


Darais, AT&T Community Specialist

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