New Member
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1 Message
Trade In offer on September 12, 2021
How do I find what the specific trade-in value promotion details were on September 12, 2021?
New Member
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1 Message
How do I find what the specific trade-in value promotion details were on September 12, 2021?
ATTHelp
Community Support
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231.3K Messages
2 years ago
We'll be happy to clarify this for you @arcoop.
It would depend on if the trade-in was a ported in new line, a new line on an existing account, or an upgrade to an existing line, as well as the type of device that was traded in. With those details, we can provide more insight.
If you have questions regarding a specific trade-in, you can check the status of that trade-in with the email address and confirmation number or reach out to the trade-in department for further assistance.
Thank you for reaching out to us.
Darais, AT&T Community Specialist
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