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The Samsung Galaxy S24
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Community Support

Community Support

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2.7K Messages

Wednesday, January 17th, 2024 9:20 PM

The Samsung S24 Ultra Has Hit the Shelves - Order it Today with AT&T!

The latest Galaxy has landed in a solar system near you!

Introducing the Samsung Galaxy S24 Ultra!

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Titanium is in! With a titanium frame, the S24 Ultra is ready to take your call, app, picture, and video experience to the next level! With the all-new Galaxy AI, enhance your photos, translate conversations, and use the helpful Circle to Search Google feature!

You know you want it! Order the Galaxy Samsung 24 Ultra today!

Some of the cool features

  • Galaxy AI
  • Corning Gorilla Armor Screen
  • Translate voice or text real-time with Live Translate.1
  • Capture the night up close with Nightography Zoom on the 200 MP camera.
  • Write, sketch, and create with built-in S Pen.

Some of the specs

  • OS: Android 14 (subject to system updates)
  • Rear Cameras
    • 200 MP wide angle lens with ƒ/1.7 aperture
    • 50 MP telephoto lens with ƒ/3.4 aperture12 MP ultra-wide angle lens with ƒ/2.2 aperture
    • 10 MP telephoto lens with ƒ/2.4 apertureSpace Zoom 100X, Quad Telephoto 2X| 3X| 5X | 10X
  • Storage options:  256GB or 512GB: (No internal expandable memory option)
  • Processor: Qualcomm® Snapdragon® 8 Gen 3 for Galaxy with Octa-core, 1 @3.39GHz, 3 @3.1GHz, 2 @2.9GHz, 2 @2.2GHz
  • Wireless: 5G and 4G
  • Wi-Fi Calling
  • NFC
  • Dual SIM 
  • Water-resistant
  • And more!

What's in the box you ask?

  • USB-C Cable (charging block not included)
  • SIM tray eject tool
  • Quick Start Guide

Don't Forget

Legal

1Samsung account log-in required. Calls must be made using the native Samsung dialer.

 

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Accepted Solution

Official Solution

Community Support

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2.7K Messages

5 months ago

Order the new Samsung Galaxy S24 Ultra today!

ChrisZ, AT&T Community Specialist 

1 Message

5 months ago

Why? You guys (Edited per community guidelines)...

My cell service has been out for 10 days (since January 10th). Can't call, can't text, can't do jack (Edited per community guidelines).

Every time I call customer support, they tell me there's nothing wrong in my area. Even though literally EVERY SINGLE PERSON WITH AT&T IN MY TOWN DOESN'T HAVE SERVICE! I have to literally argue with your call center employees for 15 minutes before they "check the towers" and find that they're "degraded" which was known/found out on January 12th, when I called customer support 8 separate times. Mostly because 3 of the support people just hung up on me, for no reason what-so-ever... just talking and "hold on a moment sir while I check 'XYZ' issue" then.. *click* and phone call ends.

I was told it would be fixed on the 16th, then the 17th, then the 18th, then the 19th, then the 20th. So I'm currently waiting until tomorrow to hear "it should be fixed by the 21st" from one of your call center people. Utterly ridiculous. I'm on my laptop at my sister's house just so I can complain about your company on the forum.

I'm honestly to the point where I'm about to contact a lawyer to draw up a class-action lawsuit. There was one dude here who's house caught on fire and couldn't call 911 with his cell phone.... let alone how many people are missing out on important information.

(edited)

Community Support

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232.9K Messages

5 months ago

Hello @Rukbat14, we understand how important it is to have service which is reliable, and we apologize for the customer service experience you faced. Rest assured, we're still here to help you with this service outage. 

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us.  You can call, chat, or reach out via social media and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

 

Please feel free to reach out to us here if you face any difficulties. 

 

Thank you for visiting AT&T Community Forums!

 

Andrew, AT&T Community Specialist.

ACE - Guru

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1.2K Messages

5 months ago

Sorry, but I went with the S24 Plus instead.

😁

(edited)

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