
New Member
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9 Messages
Still have not received the Android 13 update for my Samsung S21Ultra
I have Baseband G998USQS5CVIG. I read a post that the Android 13 update had been posted on October 31 for this phone. However, I keep on checking for it and my phone says it has the current update and is still on Android 12. What's going on?
Accepted Solution
Official Solution
ATTHelp
Community Support
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207.2K Messages
2 months ago
We understand you want to know when your device will receive the Android 13 update, nalvazaz.
Android 13 isn't available for your device yet. Some updates are rolled out slowly and not all devices will get them at the same time. This is a safety precaution in case of issues. AT&T released a software update for Samsung Galaxy S21 5G (G991U) / Galaxy S21+ 5G (G996U) / Galaxy S21 Ultra 5G (G998U) via Firmware Over the Air (FOTA) on October 31, 2022.
Software Version Details:
Refer to our support article for instructions on how to determine your current software verison and check for updates.
Thanks for reaching out to the AT&T Community Forums. We're here if you have any other questions!
Carlton, AT&T Community Specialist
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nalvazaz
New Member
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9 Messages
2 months ago
Ah ok. I misread your response earlier. My apologies.
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pThomasT
New Member
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2 Messages
2 months ago
So what kind of time frame are we looking at for this update to roll out?
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ATTHelp
Community Support
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207.2K Messages
2 months ago
Hello pThomasT, we're here to help you with the Android 13 update.
Android 13 isn't available for your device yet. Some updates are rolled out slowly and not all devices will get them at the same time. This is a safety precaution in case of issues. AT&T released a software update for Samsung Galaxy S21 5G (G991U) / Galaxy S21+ 5G (G996U) / Galaxy S21 Ultra 5G (G998U) via Firmware Over the Air (FOTA) on October 31, 2022.
Refer to our support article for instructions on how to determine your current software verison and check for updates.
Thank you for visiting AT&T Community Forums.
Carlton, AT&T Community Specialist
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