The Samsung Galaxy Z Flip4
nalvazaz's profile

New Member

 • 

9 Messages

Saturday, November 26th, 2022 2:13 PM

Closed

Still have not received the Android 13 update for my Samsung S21Ultra

I have Baseband G998USQS5CVIG. I read a post that the Android 13 update had been posted on October 31 for this phone. However, I keep on checking for it and my phone says it has the current update and is still on Android 12. What's going on?

This conversation has been merged. Please refer the main conversation:

Still have not received S21+ Android 13/One UI 5 update

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

207.2K Messages

2 months ago

We understand you want to know when your device will receive the Android 13 update, nalvazaz.

 

Android 13 isn't available for your device yet. Some updates are rolled out slowly and not all devices will get them at the same time. This is a safety precaution in case of issues. AT&T released a software update for Samsung Galaxy S21 5G (G991U) / Galaxy S21+ 5G (G996U) / Galaxy S21 Ultra 5G (G998U) via Firmware Over the Air (FOTA) on October 31, 2022. 

 

Software Version Details:

  • Android version: 12
  • Security Patch Level (SPL): October 1, 2022 
  • Build number: 
    • SP1A.210812.016.G991USQS5CVIG (GS21 5G)
    • SP1A.210812.016.G996USQS5CVIG (GS21+ 5G)
    • SP1A.210812.016.G998USQS5CVIG (GS21 Ultra 5G)
  • Baseband version: 
    • G991USQS5CVIG (GS21 5G)
    • G996USQS5CVIG (GS21+ 5G)
    • G998USQS5CVIG (GS21 Ultra 5G)
  • File size: 
    • 481MB (GS21 5G)
    • 481MB (GS21+ 5G)
    • 481MB (GS21 Ultra 5G)

Refer to our support article for instructions on how to determine your current software verison and check for updates. 

 

Thanks for reaching out to the AT&T Community Forums. We're here if you have any other questions! 

 

Carlton, AT&T Community Specialist 

New Member

 • 

9 Messages

2 months ago

Ah ok. I misread your response earlier. My apologies. 

New Member

 • 

2 Messages

2 months ago

So what kind of time frame are we looking at for this update to roll out?

ATTHelp

Community Support

 • 

207.2K Messages

2 months ago

Hello pThomasT, we're here to help you with the Android 13 update.

 

Android 13 isn't available for your device yet. Some updates are rolled out slowly and not all devices will get them at the same time. This is a safety precaution in case of issues. AT&T released a software update for Samsung Galaxy S21 5G (G991U) / Galaxy S21+ 5G (G996U) / Galaxy S21 Ultra 5G (G998U) via Firmware Over the Air (FOTA) on October 31, 2022. 

 

Refer to our support article for instructions on how to determine your current software verison and check for updates. 

 

Thank you for visiting AT&T Community Forums.

 

Carlton, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.