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The Samsung Galaxy S23
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Pink Jazz
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Tutor

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16 Messages

Friday, November 18th, 2022 3:39 PM

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

New Member

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10 Messages

6 months ago

Seems like I'm finally downloading the Android 13 update for my S21 Ultra! I hope everyone is able to get it now!

Coop91709

New Member

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19 Messages

6 months ago

If you still don't have the update press *#8736364# in the dialer and then try to check for update again

balst01

Teacher

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106 Messages

6 months ago

@nalvazaz Do you have the SM-G998U or the SM-G998U1?  I have the U1 with ATT CSC, and I still don't have the update. Wondering if they are leaving the carrier unlocked version until last (again :( )

New Member

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10 Messages

6 months ago

I have the SM-G998U.

balst01

Teacher

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106 Messages

6 months ago

OK, thanks. So those of us with the SM-G998U1 are still without the update....back to playing the waiting game.

GLIMMERMAN76

ACE - Expert

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23.6K Messages

6 months ago

@balst01 

If you flashed the ATT CSC it may not see the update for the u1 version because it has to come from Samsung.  You can also try removing your sim then checking for updates.

balst01

Teacher

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106 Messages

6 months ago

Never tried the trick of removing the SIM I'll give it a try. I didn't flash the phone with the ATT CSC, it was dispatched as a carrier unlocked phone for use on the AT&T network, and so it came with the ATT CSC. From what I can tell, AT&T will not enable WiFi calling and some other features without the ATT CSC, so I guess that's why; they may also use some different bands, I know they are not all enabled on every CSC.

I should be able to reflash with any other U or U1 firmware if I really want the update, but it will require a factory re-set, and I don't really want to put the time and effort into backing everything up, downloading the firmware, and re-flashing with Odin; it doesn't look like there's enough in One UI 5 to make it worthwhile, and I would not want to loose WiFi calling, I use it a lot. If it comes to manual reflash, I'll just wait.

balst01

Teacher

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106 Messages

6 months ago

Removing the SIM doesn't help. I assume it's looking for firmware for the SM-G998U1 which contains the ATT CSC (an exact match of my existing firmware), which is different from the firmware for the SM-G998U with the ATT CSC, which is different again from the firmware for the SM-G998U1 with the TMB CSC (T-Mobile USA)...and so on.

Only way I get an OTA update is when someone publishes SM-G998U1 with ATT CSC; which just doesn't exist yet for One UI 5.

I have gotten updates for the phone before, so it is a valid firmware combination.

Maybe if people post to say they got the update, they can include the exact model number and the CSC.

(edited)

balst01

Teacher

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106 Messages

6 months ago

In case anyone wants to look up their phone, the list of available firmware is on sammobile, for example, my exact model is here:

https://www.sammobile.com/samsung/galaxy-s21-ultra/firmware/SM-G998U1/ATT/

There are several model/csc combinations for the 998U/U1, and they are all listed here. Some have Android 13 (One UI 5), and some do not. This one does not, it's still on 12.

New Member

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2 Messages

6 months ago

According to thus link

https://forums.att.com/conversations/samsung/still-have-not-received-s21-android-13one-ui-5-update/6377a73cbf18627a7a7ba747

ATT released a security update in October. My security patch is from August 1st. I also haven't received Android 13 or the new UI. My Samsung tablet received the update and my wife's S22 Ultra also did.

The only thing I can think of is something happened when I switched from Verizon to ATT in August (since that's the last time my phone updated). But that doesn't make sense because the S22 Ultra and Samsung tablet came from Verizon at the same time.

I manually checked for update and reset my phone.

Any suggestions?

Note: This comment was created from a merged conversation originally titled Samsung S21 Ultra Outdated Security Patch No Android 13
RhodesMan

ACE - Guru

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970 Messages

The phone is a Verizon device and the tablet, while purchased from them is probably classified as a wifi device not locked to any network.

So the tablet got the update but the S22 being a non AT&T device probably did not.

My AT&T S21 Ultra receive the Android 13 update last week.

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