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Contributor

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2 Messages

Fri, Feb 15, 2019 12:01 AM

Spam Text Messages

Is there a way to block spam text messages that do not show a phone number? The messages are sent as multimedia messages.

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Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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113.4K Messages

a year ago

Good morning @La205216,

 

We'd be glad to assist you. Check out this support article on Blocking unwanted calls and messages, it will walk you through how to do so. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

Thanks for the info. However, that did not stop the spam multimedia text messages that I am receiving. There is no phone number associated with the message so the features to block a number do not work. I'll check into a third party option.

Contributor

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1 Message

a year ago

I am getting robo spam text and there is no number associated with them and there is no option to block the number and I cannot forward the text and note that it's SPAM.  What do you do? How do I stop this?  This is ridiculous!!  It will not stop.

 

Tutor

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6 Messages

8 months ago

Did you find a 3rd party option? I have not... I have the same problem, plus even the spam that does come from an actual number, comes from a different number every time, so blocking the number does no good. I used to be able to block "phrases" on my S8 (which worked great), but with the v9 Pie update, that has been removed... I have read that Verizon allows you to block texts from email addresses from your account online, which would help with that part of the spam issue.

The easy answer is to bring back phrase blocking, but I don't know if that was an AT&T or Samsung issue...

Contributor

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1 Message

5 months ago

Is AT&T going to do anything about blocking email addresses from sending adult solicitation spam to your phone? They are doing this by grabbing phone number sequences and texting them all from an email site. All they have to do is use excel sheet to generate a series of phone numbers in a single swipe, then copy, paste...

 

 

 

New Member

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1 Message

2 months ago

I am receiving daily SMS messages (4 or 5 per day) sent to my phone via SMS from a gmail account offering (Edited per community guidelines) services. How can I block this spam? The gmails change daily. It is ridiculous that there is no way to stop this. For example just two emails received on SMS were from following addresses:

[email scrubbed]

[email scrubbed]

There has to be some way to stop this.

(edited)

New Member

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3 Messages

16 days ago

I keep receiving unwanted texts from this CBD Oil company. I've never asked for information and am on the no-call list. I've received over 40 texts this month, 5 this morning, with this message: "NEWS UPDATE! Robert Take 2 of these Gummy Bears to take the eduge off of a rough week. Full details here... jug3.pw/6zhhxp9NUx" They text at all times of day...7:11 am this Saturday morning, 11:45 pm on a weeknight. There is no opt out option, no reply STOP and there is no unsubscribe option on their website. They are clearly in violation of the law, but there doesn't seem to be anyone interested in enforcing the law. I often work late...last night until 3 am and getting awakened at 7:00 am is a major problem. I've taken the following steps:

1. Report to my RoboKill app.

2. Contacted the company by phone 6 times, each one they ensured me the texts would stop, but they just start again. One time they tried to tell me the texts weren't coming from their company even though the link takes you to their webpage with their phone number and their ordering information.

3. I've reported it to my carrier (7726) at least 30 times.

4. I've filed numerous complaints with the Federal Trade Commission. No response.

5. I've even contacted online attorneys that advertise in dealing with this sort of thing, but none are interested in taking my case.

Is there anyone else experiencing this issue, and if so, what did you do to stop it.

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