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BruceK123's profile
BruceK123
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Mentor

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162 Messages

Fri, Jun 24, 2022 7:38 PM

Separating Call History from Text History from Video History in the Phone Recent List

Hi,

I've got an ATT Samsung J7 2018, running Android 9 with One UI ver. 1.1.

When I click on Phone, Recents, I get a listing of all texts and mobile calls made, in and out.  For instance, if I call my daughter today, and later the same day, or the next day, or a month ago, when I click Recents it will show her name with every call or text between us, made in or out. 

The reason I don't like this is because when I go to Phone to make a call to anyone, and say for instance, there was a recent text between me and my daughter, it appears in the "Phone" list, and it says 'Mobile", and I think I missed a phone call from my daughter.  But when I look closer, I see that although it says "Mobile", there's a text icon, so it really represents the recent texting between us.

See attached jpg screenshot below.

Yesterday, I stumbled upon a menu selection for the phone that has a setting to select show both calls and text, or just calls.  I believe it showed up when I pressed Phone, ..., and then settings.  But now I don't see it anymore.  I have the 186 page manual, but it is of no help.

Phone app has no such settings.

Anyone know how to separate calls from texts in the phone app? 

BruceK123

Mentor

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162 Messages

2分前

My apologies.  I again found what I found yesterday, which I thought would allow me to separate calls from messages.  It looks like I can't separate the two and still show ALL calls, missed, in, and out.

Sorry for the wild goose chase.

ATTHelp

Community Support

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196K Messages

2分前

Hello @BruceK123, we are here to help you with separating your call history and text history in your phone's recent list.

 

Follow these steps below:

 

Open phone app> Tap recents>Tap three dots (beside search icon)> Tap hide messages
 
You can find more resourceful information on manufacturer settings by reaching out to
 
Hope this helps!
 
Mellira, AT&T Community Specialist
BruceK123

Mentor

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162 Messages

2分前

As my kids would say, OMG!  That's wonderful!  I should have been more observant.  Thank you so very much.

ATTHelp

Community Support

 • 

196K Messages

2分前

You are very welcome @BruceK123.

 

We're happy to hear that the provided steps worked to remove the text log messages from appearing in your call history. We're here if you have any questions. Thank you for visiting AT&T Community Forums. 

 

Alasani, AT&T Community Specialist 

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