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1 Message

Thu, Jun 20, 2019 4:20 AM

Security update

My note 8 seems to be caught in an update loop.  It is saying the update is complete and then a couple minutes later it is prompting me again to install the update


Accepted Solution

Official Solution

Brand User



108.6K Messages

8 months ago

Good afternoon @Albooke74,


Allow us to lend a helping hand. Try restarting your device. Also try walking through some troubleshooting steps in our Troubleshoot and Resolve tool. Just select your device and the issue that you're experiencing. Thanks for reaching out to us. 


Makaela, AT&T Community Specialist.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.