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The Samsung Galaxy S24
hemantkarkhanis's profile



2 Messages

Thursday, July 6th, 2017 8:46 AM

Samsung Tab S2 9.7" rom download

Dear all,

I purchased this Samsung Tab S2 9.7" from

It have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support here. Pl help me to update this tablet. Since 15th June I am searching on net for these two updates but I am getting only Android 5.1.1 rom.

Accepted Solution

Official Solution

Community Support


232.2K Messages

7 years ago

Hello @hemantkarkhanis!


Thank you for reaching out the Community Forums! I know how important it is to receive software updates to improve your device’s performance. I will be happy to provide you some information!


While some software versions are currently available for certain devices, it is important to note the requirements to receive updates via OTA.


I understand you are outside the U.S; currently the only option available for this process is to be connected to the AT&T network.


I do apologize for any inconvenience. If you have any other questions or concerns, please don’t hesitate to let us know.


Have a nice day!


Anabel, AT&T Community Specialist

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