Samsung S8 Unlock Request taking a long time.
I submitted an unlock request for my Samsung S8 on 10/15/19, but its status is still showing in progress. What's going on? Why does it take so long? My friend also submitted the unlock request, received his unlock code within 48 hours, but he can't unlock the phone and it prompts the code is incorrect.
3 years ago
Hey there @Sunday-168!
Allow us to assist. I'm sending you a Private Message which you can obtain simply by clicking the Forums Inbox (envelope icon) in the banner.
Please reply to the message from ATTCares and verify your requested account details.
I look forward to assisting you.
Lar, AT&T Community Specialist