Contributor
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2 Messages
Samsung S6 unable to receive MMS or group messages
Hello!
Just received my samsung S6 and unable to send or receive MMS messages. If I do get a MMS message it askes to download it but it never downloads. Also, the same thing with group messages, it says its an MMS and asks to download. Please help!
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hello! @jeneaneb2010 Thanks for posting your concerns about MMS and group messaging. I’m sorry to hear you are having these issues.
So we can get this resolved, Please send me a private message by Clicking Here and include the following information:
Your cellular or account number
Your full name
A good alternate contact number for troubleshooting
The best date and time to contact you
Thanks!
Charise
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jeneaneb2010
Contributor
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2 Messages
8 years ago
Hello, I received the answer I needed from tech support thank you.
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smorts56
Contributor
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2 Messages
8 years ago
If you dont mind me asking, what fixed this for you? I'm having similar issues with my HTC Desire Eye and am going through my 2nd replacement now and still have same issues with group/mms messages?
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scottbla
Contributor
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1 Message
7 years ago
Same here...any word on what solves this sort of problem?
I'm getting the same sort of thing on an unlocked Samsung Galaxy S6 (or, rather, my wife is getting it on the phone I recently got as a replacement for her old S3 :().
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Cubillas
Contributor
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2 Messages
7 years ago
When I send a message to my group messages none of the recipients get my texts. I've had the phone for about 4 months without any problem but succently I have a problem. Would you please help me?
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Cubillas
Contributor
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2 Messages
7 years ago
Oh. I have a Samsung S6 with AT&T.
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