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Fri, Jul 12, 2019 2:50 PM

Samsung s6 stuck on loading att screen, wont turn on or off and beeps

My phone was charging (or so i thought, cause i wasnt looking) when i heard the sound (music) of the start up.  I looked and in fact,  the phone was turning on by itself.  It froze onthe att logo,  the upper left blue light is permanentely on and the phone buzzes (beeps) PLEASE SOMEONE HELP!  THANKS





19 Messages

a year ago

Hello. I have provided a link in this reply that may help you. The steps were taken from that link. (That link is a non AT&T link, please proceed with caution.) If you have tried all the steps in that link and you are still facing the problem, I would recommend visiting an AT&T store.





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