Samsung Note 9 FAQs - Info From The AT&T Community Team
Q: What is the difference between Galaxy Note and Galaxy S series?
A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.
Q: Is a wireless charger included with the Note9?
A: The Note9 is compatible with wireless chargers but one is not included. In the box, a charging block and cable come with the device.
Q: Is this phone waterproof?
A: While no phone is truly waterproof, the Note9 is rated IP68 for water and dust resistant.
Q: All the pictures I've seen has the S-Pen on the outside of the phone. Does the pen fit inside the phone?
A: Yes, the pen can be stored within the phone.
Q: I currently have an iPhone, can I keep and transfer my contacts to a Note9?
A: Yes, contacts can be transferred but make sure to back up your data first. To make the transfer process easy, the Smart Switch app from Samsung can help. Learn more here: www.samsung.com/us/smart-switch
Q: How do I redeem the Fortnite or AKG headphone pre-order offer?
A: The offer is only valid on pre-order purchases of the Note9 from 8/10 – 8/23 and is fulfilled by Samsung. For instructions on redemption go to https://samsungpromotions.com/workplay/
Q: What is the front display screen made of?
A: Samsung's Super AMOLED screen is made from Gorilla Glass.
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