Samsung J727A Update!?
My phone won't update. It's never updated. I just thought since it was a cheap Samsung J727A that AT&T didn't bother pushing updates to it. But after Googling recently, I found out my device should at least be running Android 8.1, not Android 7.0 which is what I have installed and cannot seem to update.
It was bought outright at an AT&T store with an AT&T SIM card. The phone has the same SIM card from day one. I've cleared space on phone, even installed 60GB SD card. Storage shouldn't be an issue. I tried checking updates via WiFi and 4G. I've restarted the phone too.
Yet, the Software update still claims "Current software is up to date."
And over at Settings > About device, it says I'm still running Android 7.0 with security update from Nov 1 2017.
The only thing I haven't tried is a Factory data reset.