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Mon, Apr 20, 2020 5:50 PM

Samsung Glaxy S9

My phone is having issues. It keeps saying “No Sim” I can’t do anything on it and my local store is saying they are closed. What can I do?


Community Support


180.2K Messages

2 y ago

Hello, @Kimbo230,


Thanks for reaching out. If you haven't yet, restart your S9 to see if that helps it make a fresh connection to the network. If it doesn't help, you can order a replacement SIM card online.

You can order a SIM card for a device on a postpaid account here, and order a replacement SIM card for a prepaid device here.


Have a great week.


James, AT&T Community Specialist

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