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Fri, Jan 10, 2020 8:15 PM

Samsung galaxy tab S4

Does the samsung galaxy tab S4 have a dummy sim inside as i can not seem to get the sim inside

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ATTHelp

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111.9K Messages

3 months ago

Hello, @davidnoon1481319,

 

Thanks for reaching out. There shouldn't be a dummy SIM card in the tray. You should be able to install the SIM card yourself. Follow these steps:

 

  1. Place the tablet bottoms-up.
  2. Insert the ejection pin into the hole on the tray to loosen it.
  3. Pull the tray gently in the tray slot.
  4. Place the SIM card on the tray with the gold-colored contacts facing up.
  5. Gently press the SIM card into the tray to secure it.
  6. Insert the tray back into the slot.

If this doesn't help, you may need to head into your local AT&T Store for assistance.

 

Have a great week.

 

James, AT&T Community Specialist

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