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The Samsung Galaxy S24

New Member


1 Message

Saturday, December 28th, 2019 2:34 PM

Samsung Galaxy s8 plus not updating

My Samsung galaxy s8 plus will not update. I have android version 7 on an unlocked at&t s8 plus. I got to settings to update phone but it takes forever and then finally stops with an error message that says update was interrupted try again in 24 hours. I wait but it still won't update. I checked online and apparently I should be at like version 9 or 10 software. How do I fix this so I can update the phone?

Community Support


232.9K Messages

4 years ago

Greetings @bboyblindness,


Feel free to click on the link provided to Troubleshoot and resolve your software update.  Let us know if you need further assistance.


Jacob, AT&T Community Specialist

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