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Manoy23's profile

Contributor

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1 Message

Mon, May 18, 2015 4:05 AM

Samsung galaxy s6 edge not receiving update

My samsung galaxy s6 edge doesn't seem to get the update AT&T announced on May 13, 2015

Community Support

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15.2K Messages

6 y ago

Hi there @Manoy23

 

I’d be happy to help with your device update! We recommend that such devices which are not receiving the latest update be brought to your closest Device Support Center where we can flash the update directly to your phone. To find the nearest DSC check out our Store Locator and search by your ZIP. Then click the Filter Results link to filter by Wireless Device Warranty Support. All listed DSC locations can assist with your device update.

 

Alternatively, Samsung can also offer this via their Samsung Experience Shops, located at select Best Buy locations. Click here to find one near you!

 

I hope this helps!

Charise

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