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krishiyer's profile



3 Messages

Friday, November 16th, 2018 9:10 AM

Samsung Galaxt Note 8 AT&T Unlocked (International update issue)

I have a Note 8 AT&T unlocked version. I stay in India. I'm not able to update my firmware via OTA or Smart switch. It says "software up to date". I do not have an ATT sim with me. How do i update my software now? Also, is there a way i can remove the "Service Provider software" to make it a completely stock phone and without the ATT software.

will flashing a stock firmware from sammobile help?


[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]


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221.2K Messages

5 years ago

Hello @krishiyer

Thanks for the post.

To receive FOTA Software Updates for your AT&T branded Samsung Galaxy Note8, you must have an active SIM, and be connected to the AT&T Wireless Network.

Kenneth, AT&T Community Specialist

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