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The Samsung Galaxy Z Flip4
B

New Member

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2 Messages

Thu, Jan 14, 2021 4:32 PM

S9 Pic says delivered but not received on other end

Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier. Anyone experience this recently and have a solution? I've deleted any recent apps, reset network settings, cleared data/cache from messages app, toggled mobile data on/off, rebooted in safe mode, looked at ANS settings (which I'm not 100% confident about but samsung tech said it was fine). I can send pics in FB messenger just fine too. 

Any help would be appreciated. Very frustrating!

Brad

Accepted Solution

Official Solution

SoloTX

ACE - New Member

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426 Messages

2 years ago

If I remember correctly, the Galaxy S9 has a feature called Advanced Messaging on AT&T which caused some problems for me. Go into your text message settings and try toggling this feature off. I believe it is on by default. This could help. 

New Member

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2 Messages

2 years ago

This worked! Thank you so much. I had to leave it toggled off and that is totally fine with me. I really appreciate it!

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