AT&T Community Forums

S9 Pic says delivered but not received on other end

Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier. Anyone experience this recently and have a solution? I've deleted any recent apps, reset network settings, cleared data/cache from messages app, toggled mobile data on/off, rebooted in safe mode, looked at ANS settings (which I'm not 100% confident about but samsung tech said it was fine). I can send pics in FB messenger just fine too.

Any help would be appreciated. Very frustrating!

Brad

Responses

Accepted Solution

Official Solution

SoloTX

ACE - New Member

•

637 Messages

3 years ago

If I remember correctly, the Galaxy S9 has a feature called Advanced Messaging on AT&T which caused some problems for me. Go into your text message settings and try toggling this feature off. I believe it is on by default. This could help.

0

B