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bjminsa's profile

Contributor

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1 Message

Tue, Mar 27, 2018 7:41 PM

S8 Navigation bar missing after update on 3/26/18

After an update on 3/26/18, the navigation bar on my S8 disappeared.  If I re-start it reappears.  When I open an app it disappears.  The color bar where the recent/home/back icons should be is visible; but, the icons are not.  If I hard press where the "home" icon should be it takes me home.  However, there is no function where the recent and back icons should be.Suggestions?

ATTHelp

Community Support

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195.4K Messages

4 y前

Greetings, @bjminsa!


Welcome to the Community Forums! I can understand how important it is to get the navigation bar back. I will assist you with this issue.


1)    While in an app take your finger and slide up from the bottom of the screen and this will bring up the navigation bar.

2)    On the left side of the navigation bar there will be a Grey circle the middle is clear.

3)    Double tap this circle and it will lock the navigation bar to the screen.


Please let me know if this works! If not I will be more than happy to take a deep dive in to this issue.


Shawn, Community Specialist

Contributor

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2 Messages

4 y前

That solution did not work for me. The navigation bar is blank. 

Contributor

 • 

2 Messages

4 y前

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