s7 edge - wont update since june 2017. It's November now, and oh, the reboots!
Hi. on my 3rd s7 edge. I went to att store for similar problem - they had me replace my phone.... same problem in 2 weeks.
Android version 7.0
security patch level June 1, 2017
kernal version 3.18.31-11614766
My phone reboots on its own, OFTEN. It will not update past June 1, 2017. I get messages for updates. Phone will go into reboot mode for HOURS (and get so hot I've put it in the refrigerator). After the battery runs down since I can't break it out of its cycle with a soft or hard reboot, it will restart itself on its own. When it finally does restart, I get the message that the phone could not update. This is very frustrating!
On top of that, basic installed apps wont work, such as messaging, chrome, and google app. I get constant pop ups that they are closing. If I were rich, I'd get a different phone, but, I'm still paying off the original one! (which was gold, btw. Replacement sent me a black one. 😞 . but, I digress. I can't run Amazon. Waze thinks it's offline, yet Maps works fine. Had to install google ALLO for messaging. I use camera, chrome, google calendar, Android Auto, Samsung pay, and a couple very safe games. This should be neither difficult, nor taxing.
Any ideas what's up? Why the CONSTANT battery eating reboots, and how to stop them? Is this a motherboard issue? Why can't I update? Why won't google products work that are bloated on? I'm ready to downgrade back to my galaxy 3 Note!