Contributor
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1 Message
S7 edge G935A can't update version
Hi
i just buy phone s7 edge of AT&T . my current version is 6.0.1 when i check for update it said was update to date .
so how can i update it to version 7.
Thanks
Contributor
•
1 Message
Hi
i just buy phone s7 edge of AT&T . my current version is 6.0.1 when i check for update it said was update to date .
so how can i update it to version 7.
Thanks
Accepted Solution
Official Solution
ATTDmitriyCM
Former Community Manager
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10.4K Messages
6 years ago
Hi @mdarait
Thanks for posting your question. AT&T branded phones get OS updates over the air from AT&T, and any AT&T phone can only receive an update when it's connected to an active AT&T service on AT&T's network. Unfortunately, since you're using your phone outside of USA with another provider it can not get updates from AT&T. I apologize for any inconvenience.
Thank you,
Dmitriy
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jimstem
Teacher
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1 Message
6 years ago
I have the same device that was purchased as a test device so it has no cellular service (just wifi). Is there no way to update the OS on this device?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
ATT only updates devices with ACTIVE ATT SERVICE in the USA.
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Fahad.khan
Contributor
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1 Message
6 years ago
I purchased AT&T unlocked device in pakistan. How i update it to letest android version.?
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