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The Samsung Galaxy S24
arclightzero's profile



2 Messages

Thursday, August 21st, 2014 2:06 PM

S4's stopped sending MMS

Hi, I have two Galaxy S4's. An S4 Active and an S4 mini. Within the past week or so both of them have stopped sending or recieving MMS messages. I know one stopped for sure after an AT&T software update, and I assume the other was the same although I don't recall seeing an update, but I assume it happened around the same time as the other. I have looked at other forums and tried some various tricks but nothing seems to work. Any ideas??? This is extremely frustrating! Thanks.



518 Messages

10 years ago


Hello. We can assist you; to prevent any repetition, what steps have you tried to resolve this problem. Cleared the cached, Safe Mode, etc?


Samsung Support ^Kov



89 Messages

10 years ago

Remember, your mobile data needs to be on for MMS messages to come through, or be sent.


Could that be the issue - your mobile data being turned off most of the time?



115 Messages

10 years ago

Also are you using an app to do it or from the built in feature? I find certain 3rd party apps take over your main OS or they conflict with other apps. Try running a GOOD virus protection software to see what it says. Not sure if I can mention my favorite Sophos virus protection app.

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