The Samsung Galaxy S24
AHaese84's profile

1 Message

Saturday, March 2nd, 2024 3:37 PM

S24 advanced messaging not working

In the last week none of the Galaxy s24/s24+ in our family has shown read or delivered receipts. I have tried resetting the phones, turning on and off the advanced messaging feature, and clearing cache. Any tips?

Community Support

 • 

231.2K Messages

1 month ago

Hello @AHaese84

 

We hear you, and will help you regarding your advanced messaging concern.

Please go through the below-mentioned steps in order to resolve your issue.

Navigate to Messages > More > Settings > Advanced Messaging and make sure read status is enabled.

 

Also, clear the thread between you and your contact and start a new one as previous messages sent and received before the update may be affected.

 

Check whether Enhanced LTE Services is enabled by navigating to Settings > Data usage > Mobile data Enhanced LTE Services.

 

Let us know how this works for you.

 

Iris, AT&T Community Specialist

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