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OmlorML's profile

Contributor

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5 Messages

Wed, Feb 9, 2022 5:02 PM

S22 Ultra unlocked -wifi calling?

I'm trading my att 512gb Note 20 Ultra in for the S22 Ultra. This time around I find the unlocked version in Samsungs exclusive red and 1TB of storage more appealing than the att offerings. Will I lose my wifi calling and other features if I go with the unlocked version? Thank you for any info anyone may have. 

Thank you 

Accepted Solution

Official Solution

GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

That is the million dollar question every time a phone is released.  Unless something drastic changes it should work just fine.

Contributor

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5 Messages

8 m مضت

Thanks for the response. I'm sorry for all the questions but I've only ever had att branded phones for the last 15 years. As far as enabling those features on an unlocked device will I need to call att or should they work right out of the box? And is there anything I will be losing by going with an unlocked device? I do like the ability to search the web while on the phone at times too and I hear that's an att specific feature as well? 

Thanks again 

(edited)

GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

searching while on the phone is not a ATT only thing.  Years ago and I mean years Verizon would not do it.

The software will look different in some places but it will work just like your phone now.

Contributor

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5 Messages

8 m مضت

Awesome that's all I needed to know. I'll be preordering Samsung direct this time around. Thank you so much for all of your help. 

ATTHelp

Community Support

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200.3K Messages

8 m مضت

Hi OmlorML! We are here to address your new Samsung Galaxy S22 purchase inquiry!

 

We are not able to guarantee that all features will work on your new unlocked Galaxy S22 Ultra device when purchased elsewhere. You should be able to search on the web with your new unlocked device as GLIMMERMAN76 stated. 

 

We hope this helps! Reach back out to us if you have additional questions. Thank you for reaching out to the AT&T Community Forums!

 

Rhoda, AT&T Community Specialist 

Contributor

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5 Messages

8 m مضت

Atthelp,

Will you have this information available anytime soon and is there a reason it would possibly not work? Is it att that will not allow it or is it samsung software? It is frustrating to have to choose between hardware and software features. 

Thank you 

ACE - Sage

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100.2K Messages

8 m مضت

@OmlorML

Historically the new phones will hit the market and Wi-Fi calling and 5G will work out of the box. But the new phone will not show that it is certified until after AT&T reprints its online PDF.  

I don't believe that an AT&T customer service representative can give you an answer they're not authorized to give.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

Just buy the phone!!!  Trust me wifi calling and 5G works just trust me that is all I can say.

ATTHelp

Community Support

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200.3K Messages

8 m مضت

Hey there @OmlorML, thanks for your response and we'd be glad to provide that information to you regarding the difference between the devices. 

 

Please be advised, that when AT&T has Samsung make "Branded AT&T" devices are tailored to our network and carrier specifics to ensure that they run smoothly and seamlessly as possible. When Samsung makes it's own "Carrier unlocked" devices, they build them to fit over the broad spectrum of criteria that would make them viable for all carriers. 

 

While unlocked devices are great and will often work perfectly fine on AT&T given they are new and 5G capable, we highly recommend the AT&T branded devices as they're made for our network and have the least probability of any kind of errors running on our network. 

 

We hope this information helps and let us know if you've got any further questions or concerns!
 
Lynn, AT&T Community Specialist
GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

@ATTHelp 

That is the worst formulated response I have seen from a ATT rep since being on the boards.  ITS THE SAME PHONE PERIOD the only thing different is the phone boots with a ATT Bootsplash.  Samsung quit making carrier tailored phones years ago.  Its either a u or u1 thats the only difference.

@formerlyknownas 

Maybe I am reading more into that post.. opinions?

(edited)

New Member

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2 Messages

8 m مضت

@GLIMMERMAN76 

So you think I should be fine buying the s22+ unlocked from samsung and have wifi calling/HD calls/5g on at&t network? I've seen different answers but you seem like you know what you're talking about lol.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

@Vyko0ps 

you should.  If it does not work samsung will have to make it right as they state the unlocked version works on ALL us carriers.

New Member

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2 Messages

8 m مضت

@GLIMMERMAN76 

Thanks I appreciate the help!

New Member

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1 Message

8 m مضت

see below but the s21 ultra unlocked is on the list so I think the S22 ultra will be as well

Service Capabilities for your Unlocked Device (att.com)

GLIMMERMAN76

ACE - Expert

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23.4K Messages

8 m مضت

Again trust me wifi calling works.

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